Celebration of World Consumer Day

Celebration of World Consumer Day

Guwahati, March: On 15th March, in celebration of World Consumer Day, an online Portal named  “eDaakhil” https://edaakhil.nic.in has been launched in Assam by Hon’ble Minister  for Food Civil Supplies and Consumer Affairs, Assam, Shri Ranjeet Kr. Dass.  Through this Portal, Consumers will be able to file their consumer complaints  online either themselves or through their Advocate. Consumers can also pay their  complaint fees online, track the status of the complaint, receive SMS & Email  Alerts etc. The eDaakhil Portal has been developed by National Informatics Centre  (NIC).  

The Launch was attended by senior FCS&CA officials and NIC Assam officials,  and it was also attended over VC by NIC Delhi officials, State Consumer  Commission officials and officials from all the District Consumer Courts of  Assam. Dr. Suchitra Pyarelal, DDG & SIO, NIC Assam welcomed all present and  spoke about the usefulness of eDaakhil and its genesis. Shri Amaranatha Mishra,  DDG, NIC Delhi, spoke about the features of eDaakhil and NIC Delhi officials  gave a presentation on the eDaakhil Application. On the occasion, the Hon’ble  Minister said “On this World Consumer Day, we are launching a citizen-centric  application named eDaakhil for consumers of Assam. This will facilitate the  consumers in online filing of their consumer complaint cases themselves or  through Advocates, from the comfort of their homes and offices, and

consumers  will no longer need to visit the consumer courts”. The Vote of Thanks was offered  by Smt. Leena Das, Addl. Secretary, FCS&CA, Govt. of Assam.